Star Handling

Star Handling provides logistics services to a global retailer at London Southend Airport. Over the course of 2020, Star Handling established itself as a leading cargo and warehousing operation, receiving and processing packages via aircraft that are then transferred to a logistics centre. Star Handling handled 25.4m packages in 2020, managing 24k tonnes of cargo. In doing so, the operation achieved  99% on time performance target.

Our focused teams deliver ‘just in time’ services for aircraft upon arrival, ensuring prompt and effective turnarounds for aircraft.

We deliver the highest standards for airline customers and are able to react and plan to when flights go off schedule, ensuring teams are in place to handle aircraft at any time.

Star Handling is also able to offer a suite of wider services to support our customers, ranging from aircraft de-icing and fuelling to interior cleaning and crew uniform cleaning.

We take care of passengers at the terminal, overseeing check in and ensuring your customers are greeted with friendly, highly trained staff that are well prepared to handle their needs.

Guest Service Agents work around the clock to ensure passengers’ needs are met as and when they arise.

Star Handling offer peace of mind to airlines and airports through our commitment to driving inefficiency out of the process.

We achieve this through a continual investment in training and equipment. Our services are underpinned by a state-of-the-art track and trace system giving total peace of mind on equipment usage.